Maestro organises your field operations automating traditional manual processes and communication for a better connected and informed workforce.
As the task list grows with scheduled maintenance and ad-hoc tasks that staff spot on their travels,
Maestro allocates the task intelligently. If your organisation has third party suppliers contracted
to complete certain tasks Maestro can be programmed to know this. Where service level agreements exist
Maestro can even measure the third party's response to your task against the SLA ensuring the third party
sticks to their agreements.
For smaller tasks, Maestro uses GPS, routing and logistics intelligence to ask the closest person to a task to deal with it. Maestro allocates the task to the most appropriate person every time.
You can't do everything at once. Maestro builds a diary of tasks out of your collection and maps these out over
the year. High priority tasks are scheduled first and low priority tasks scheduled last. Maestro only
allocates the right number of tasks for the people and time available during your working day and when new tasks are added,
the whole work plan shifts and adapts to accommodate this.
Maestro task scheduling is a logistical challenge automated and subsequently communicated so your staff get a neat workplan at the start of each day and managers can observe tasks being completed.
Inspections are a key part of mobile working and Maestro makes inspection reporting direct from the field extremely simple.
Managers can create inspection forms to deploy to mobile inspectors. Inspectors use their mobile devices at the scene to input their inspection information.
Making use of their devices' camera and GPS, inspectors can send images relating to their report and record their physical location at the time of issuing their inspection report.
Every job, inspection or visit requires a resource. Whether that resource is human, a vehicle or a consumable,
managers can create a database of resources in Maestro that is connected to and used throughout the system.
Resources are assigned values and, when used in conjunction with Budgeter, Maestro can start to predict very accurately the cost of scheduled works and track real-time costs as resources are used and measured on the go.
A key feature of Maestro is the GPS location ability. When a task is flagged up in the field the mobile device
running Maestro feeds in location data to the system. This is accompanied by the ability to add in photographic
evidence together with notes on the task.
This means that in 10 days' time when a third party supplier comes in to fix the identified problem, they have a precise map location, photographic reference and a full task history allowing them to drive directly to the problem, easily identify it and deal with it.